Terms & Conditions
These Terms and Conditions (“Terms”) govern your access to and use of the services provided by TechTrail DMC®, including its website, mobile applications, communication channels, and related services (collectively, the “Platform”).
By using the Platform, you agree to be legally bound by these Terms. If you do not agree, you must not access or use our services.
1. Definitions
“Company,” “we,” “us,” “our” – TechTrail DMC and its authorized representatives.
“User,” “you,” “your” – Any individual, agent, or organization using our platform.
“Service Provider” – Third-party vendors offering services via the TechTrail platform.
“User Content” – Content or information submitted by you (e.g., reviews, itinerary details).
2. Eligibility
You must be at least 18 years old, legally capable of forming binding contracts, and use the platform for lawful purposes only.
3. Scope of Services
TechTrail DMC provides hotel, transport, and experience bookings; custom itineraries; travel coordination services; and integrations with partners.
We act as an intermediary and are not responsible for third-party services.
4. User Obligations
You agree to provide accurate info, secure your account, and use the platform legally.
Fraud, abuse, and unauthorized use are prohibited.
5. Booking, Pricing & Payments
Bookings depend on confirmation and availability.
Prices may change; taxes and cancellation policies vary per provider.
6. Platform Conduct & Prohibited Content
Users must not post content that is defamatory, obscene, hateful, illegal, or harmful to minors.
No impersonation, hacking, bots, or scraping allowed.
7. User Content and License
You grant us a license to use submitted content for service promotion.
You must have rights to any content you submit.
8. Third-Party Vendors and Transactional Risk
We facilitate vendor connections but are not liable for their performance or disputes.
9. Disclaimer
The platform is provided 'as is'. We disclaim all warranties and are not responsible for outages or losses.
10. Force Majeure
We’re not liable for issues caused by natural disasters, war, strikes, or government actions.
11. Intellectual Property
All content and trademarks belong to TechTrail DMC. Unauthorized use is prohibited.
12. Account Suspension and Termination
We may suspend or delete accounts for violations, fraud, or inactivity. Users can request closure at any time.
13. Limitation of Liability
TechTrail DMC is not liable for indirect or consequential damages. Liability is limited to the transaction value.
14. Indemnification
You agree to indemnify us for any claims from your use, violations, or infringement.
15. Modifications to Terms
We may update these terms at any time. Continued use means you accept the changes.
16. Notices
Legal notices can be sent to: TechTrail DMC, 495/3 Kabir Colony, Anupshahar Road, Jamalpur, Aligarh, U.P. 202001, India or privacy@techtraildmc.com.
Notices to users may be sent via email or posted on the platform.
17. Intermediary Disclaimer (Safe Harbour)
As an intermediary under Indian law, we are not liable for user-generated or vendor content.
19. Data Retention (CERT-In Advisory)
We may retain logs and booking history for up to 5 years for compliance and security.
20. Governing Law and Jurisdiction
These Terms are governed by Indian law. Disputes fall under the jurisdiction of Aligarh, U.P.